Justin Ward, Author at ICSR

Technology and Operational Resilience Webinar – Justin Ward

by Justin Ward | Jul 16, 2020 | FCA, ICSR News, Operational Resilience, Webinars

Justin Ward, a member of the ICSR Talent Pool, delivers a webinar on Technology and Operational Resilience. Justin looked at 6 key elements involved in creating operational resilience in the technology that is critical to the delivery of ‘Important Business...

Setting The Right Insurance Culture

by Justin Ward | May 28, 2020 | Culture, FCA, Product Governance, Prudential Regulation Authority, Senior Managers and Certification Regime

As Peter Drucker a lecturer from Colombia University said “Culture is the way we do things around here”. With the FCA and PRA expecting insurance firms to focus on culture as the next big step beyond TCF and Conduct risk, setting the right culture and...