by Kenneth Underhill | Nov 20, 2024 | Compliance, Culture, FCA
The Financial Conduct Authority (FCA) has taken a significant step forward in addressing the rising regulatory focus on non-financial misconduct in insurance firms. In October 2024, the FCA published the findings from its non-financial misconduct survey, which was...
by Kenneth Underhill | Jul 2, 2024 | Compliance, Culture, FCA, HR, Lloyd's, Prudential Regulation Authority
In the FCA’s Notice to Provide Information letter of 6th February, it launched a sector-wide information gathering exercise to assess the volume of incidents being reported by individual firms related to acts of non-financial misconduct (“NFM”).It referenced its...
by Kenneth Underhill | Mar 19, 2024 | Appointed Representatives, Blueprint Two, Brokers, Climate Change, Compliance, Consumer Duty, Culture, Digital, Enterprise Risk Management, Environmental Social and Governance, Fair value, FCA, HR, ICSR News, Insurers, IT, Kenneth Underhill, Lloyd's, Multi Occupancy Buildings Insurance, Operational Resilience, Operations, Pricing, Product Governance, Prudential Regulation Authority, Risk, Solvency, Vulnerable customers
The latest edition of Horizons, our quarterly report for senior leaders across compliance, risk and regulatory roles within insurance firms is now available. This edition covers:IntroductionThe Longer-term HorizonQ1 2024 Issues: GeneralFinancial Services Future...
by Niki Underwood | Oct 17, 2023 | Compliance, Consumer Duty, Culture, FCA, HR, Prudential Regulation Authority, Risk, Senior Managers and Certification Regime
In September the PRA and FCA released co-ordinated Consultation Papers on Diversity & Inclusivity in the Financial Services sector, building on the previous Discussion Paper from July 2021. Progress has been slow, albeit the issue is one that continues to receive...
by Kenneth Underhill | Apr 25, 2023 | Consumer Duty, Culture, Environmental Social and Governance, FCA, Financial Crime, Operational Resilience, Product Governance, Senior Managers and Certification Regime, Vulnerable customers
The FCA Business Plan sets the regulatory agenda for regulated insurance firms in the coming 12 months. Released on 5th April 2023, the current plan has a strong focus on the way the FCA uses the Threshold Conditions to instil confidence in consumers. For 2023/4 there...
by Niki Underwood | Apr 24, 2023 | Culture, Environmental Social and Governance, HR
Negative headlines featuring toxic cultural behaviour within the insurance market make painful reading for our industry. In reality though, the salacious nature of those headlines has masked what are far more deep-seated cultural issues that need to be addressed....
