Kenneth Underhill, Director of ICSR, will be addressing MGAA members at a lunchtime briefing on Monday 28th January in the Old Library at Lloyd’s. He will be talking about the pricing super-complaint launched by Citizen’s Advice in September 2018, the initial response from the Competition and Markets Authority (CMA) and Financial Conduct Authority (FCA) and the actions MGAs can take to be prepared for any likely next steps in the investigation.
Background
In December 2018, the CMA published its response to the Citizens Advice super-complaint about what has become known as the ‘loyalty penalty’. The FCA has itself already started work on the issue and made clear it will take action, “including price interventions where appropriate.”. There seems little doubt the CMA and FCA both believe the super-complaint warrants more detailed investigation and possible action.
It is a subject Kenneth has considered in more detail in the following articles:
- Super-complaints, The FCA And The Problem With Pricing In Financial Services
- CMA Response To Citizens Advice Super-Complaint on Insurance Pricing
Learning Objectives
Kenneth Underhill will look at the deeper issues likely to be under consideration by the FCA. You will have a clear understanding of the key actions your firm can take to ensure you are prepared for whatever next steps the FCA may consider appropriate and the likely timescales within which you may be required to do so.
Registration
MGAA members can register to attend at www.mgaa.co.uk
A limited number on places for non-MGAA members are available. If you are not an MGAA member, but would like to attend, please contact Kenneth Underhill.
When: 28th January 2019 (12:30 – 14:00)
Where: Old Library, Lloyd’s, One Lime Street, London, EC3M 7HA